:root {
  --ink:#17211d; --ink-soft:#33453e; --muted:#6f7d77; --paper:#f5f1e9; --card:#fffdf8;
  --line:#dedbd1; --line-strong:#cbc7bb; --accent:#d5773a; --accent-dark:#a84f1f;
  --teal:#16796f; --teal-soft:#d9eeea; --gold:#d6a94c; --red:#b8463e; --red-soft:#f7dfdc;
  --blue:#346b89; --shadow:0 16px 42px rgba(26,39,33,.09); --radius:18px;
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--paper)
}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;background:var(--paper)}body{min-height:100vh}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.52}a{color:inherit}.hidden{display:none!important}.small{color:var(--muted);font-size:11px}.boot{min-height:100vh;display:grid;place-content:center;text-align:center;color:var(--muted)}.brand-mark{display:grid;place-items:center;width:62px;height:62px;margin:auto;border-radius:22px;background:var(--ink);color:#fff;font:700 30px Georgia,serif;box-shadow:var(--shadow)}
.shell{display:grid;grid-template-columns:252px minmax(0,1fr);min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;padding:26px 18px 18px;background:var(--ink);color:#edf1ed;display:flex;flex-direction:column;z-index:20}.brand{display:flex;align-items:center;gap:12px;padding:0 10px 26px}.brand .brand-mark{width:42px;height:42px;margin:0;border-radius:14px;background:var(--accent);font-size:22px;box-shadow:none}.brand strong{display:block;font:700 21px Georgia,serif;letter-spacing:.2px}.brand small{display:block;color:#9fb0a8;margin-top:2px}.space-chip{margin:0 8px 18px;padding:10px 12px;border:1px solid #405149;border-radius:12px;color:#bdc9c3;font-size:12px;text-transform:uppercase;letter-spacing:.1em}.nav{display:grid;gap:5px}.nav button{border:0;background:transparent;color:#acbbb4;text-align:left;border-radius:12px;padding:11px 12px;display:flex;gap:11px;align-items:center;transition:.18s}.nav button:hover{background:#22322b;color:#fff}.nav button.active{background:#f6f0e5;color:var(--ink);font-weight:700}.nav svg{width:18px;height:18px;flex:none}.side-foot{margin-top:auto;border-top:1px solid #34463e;padding:16px 9px 0}.health-mini{display:flex;align-items:center;gap:8px;color:#a9bbb2;font-size:12px}.health-mini i{width:8px;height:8px;border-radius:50%;background:#66d2a5;box-shadow:0 0 0 4px #66d2a51c}.logout{margin-top:12px;width:100%;padding:9px;border:1px solid #42544c;background:transparent;color:#dce4e0;border-radius:10px}
.workspace{min-width:0}.topbar{height:76px;padding:0 30px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);background:rgba(245,241,233,.92);backdrop-filter:blur(10px);position:sticky;top:0;z-index:12}.breadcrumbs small{display:block;color:var(--muted);text-transform:uppercase;letter-spacing:.09em;font-size:10px;margin-bottom:3px}.breadcrumbs strong{font-size:16px}.top-actions{display:flex;align-items:center;gap:10px}.sync-state{color:var(--muted);font-size:12px}.icon-button{border:1px solid var(--line);background:var(--card);border-radius:12px;width:40px;height:40px;display:grid;place-items:center}.user-pill{display:flex;align-items:center;gap:9px;padding:5px 9px 5px 5px;border:1px solid var(--line);background:var(--card);border-radius:14px}.user-pill i{display:grid;place-items:center;width:30px;height:30px;border-radius:10px;background:var(--teal-soft);color:var(--teal);font-style:normal;font-weight:800}.user-pill span{font-size:12px}.content{padding:30px;max-width:1580px;margin:auto}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:24px}.eyebrow{display:block;color:var(--accent-dark);font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;margin-bottom:7px}.page-head h1{font:700 clamp(28px,3vw,42px) Georgia,serif;line-height:1;margin:0}.page-head p{margin:9px 0 0;color:var(--muted);max-width:690px}.primary,.secondary,.ghost,.danger{border:0;border-radius:11px;padding:10px 14px;font-weight:700}.primary{background:var(--ink);color:#fff}.primary:hover{background:#25362e}.secondary{background:var(--teal-soft);color:var(--teal)}.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}.danger{background:var(--red-soft);color:var(--red)}
.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:22px}.metric{padding:18px;border:1px solid var(--line);background:var(--card);border-radius:16px;box-shadow:0 5px 20px rgba(26,39,33,.035)}.metric span{display:block;color:var(--muted);font-size:12px}.metric strong{display:block;font:700 29px Georgia,serif;margin:7px 0 2px}.metric small{color:var(--muted)}.metric.alert{border-color:#e9bbaa;background:#fff8f4}.metric.good{border-color:#b7d8cf;background:#f6fcfa}
.segmented{display:flex;gap:6px;overflow:auto;padding:5px;background:#e9e5dc;border-radius:14px;margin-bottom:16px}.segmented button{white-space:nowrap;border:0;background:transparent;color:var(--muted);padding:9px 12px;border-radius:10px;font-size:12px;font-weight:700}.segmented button.active{background:var(--card);color:var(--ink);box-shadow:0 3px 10px #17211d12}.count{display:inline-grid;place-items:center;min-width:20px;height:20px;margin-left:5px;padding:0 5px;border-radius:999px;background:#d8d4ca;font-size:10px}.active .count{background:var(--teal-soft);color:var(--teal)}
.panel{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 8px 28px rgba(26,39,33,.045);overflow:hidden}.panel-head{padding:17px 19px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:12px}.panel-head strong{font-size:14px}.panel-head span{display:block;color:var(--muted);font-size:12px;margin-top:3px}.queue{display:grid}.queue-item{display:grid;grid-template-columns:minmax(230px,1.2fr) 130px minmax(190px,1fr) 145px auto;gap:16px;align-items:center;padding:15px 19px;border-bottom:1px solid var(--line);transition:.16s}.queue-item:last-child{border-bottom:0}.queue-item:hover{background:#faf7f0}.person{display:flex;align-items:center;min-width:0;gap:11px}.avatar{width:42px;height:42px;flex:none;border-radius:14px;display:grid;place-items:center;background:#e8dfcd;color:#7e5b31;font-weight:800}.person strong,.person small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.person small{color:var(--muted);font-size:12px;margin-top:3px}.heat{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:800;text-transform:capitalize}.heat i{width:10px;height:10px;border-radius:50%}.heat.chaud i{background:var(--red);box-shadow:0 0 0 5px var(--red-soft)}.heat.tiede i{background:var(--gold);box-shadow:0 0 0 5px #f4ead2}.heat.froid i{background:var(--blue);box-shadow:0 0 0 5px #e0edf3}.next-action strong,.next-action small{display:block}.next-action strong{font-size:12px}.next-action small{font-size:11px;color:var(--muted);margin-top:4px;line-height:1.35}.window{font-size:11px;color:var(--muted)}.window b{display:block;color:var(--teal);font-size:12px;margin-bottom:3px}.window.closed b{color:var(--red)}
.empty{padding:48px 20px;text-align:center;color:var(--muted)}.empty strong{display:block;color:var(--ink);font:700 20px Georgia,serif;margin-bottom:6px}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:15px}.search{position:relative;flex:1;min-width:230px}.search input{width:100%;padding:11px 13px 11px 38px;border:1px solid var(--line);background:var(--card);border-radius:12px;outline:none}.search input:focus{border-color:var(--teal)}.search span{position:absolute;left:13px;top:10px;color:var(--muted)}.select{padding:10px 12px;border:1px solid var(--line);background:var(--card);border-radius:11px;color:var(--ink)}
.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse;font-size:12px}.data-table th{text-align:left;padding:11px 15px;background:#f3f0e8;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.07em}.data-table td{padding:13px 15px;border-top:1px solid var(--line);vertical-align:middle}.badge{display:inline-flex;align-items:center;padding:5px 8px;border-radius:999px;background:#ece9e1;color:var(--ink-soft);font-size:10px;font-weight:800}.badge.good{background:var(--teal-soft);color:var(--teal)}.badge.warn{background:#f5e7ca;color:#8b5d0e}.badge.bad{background:var(--red-soft);color:var(--red)}.table-actions{display:flex;gap:6px}.table-actions button{padding:7px 9px;font-size:11px}
.split{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(300px,.75fr);gap:16px}.stack{display:grid;gap:16px}.insight{padding:20px}.insight h3{font:700 20px Georgia,serif;margin:0 0 4px}.insight p{color:var(--muted);margin:0}.funnel{padding:19px;display:grid;gap:10px}.funnel-row{display:grid;grid-template-columns:150px minmax(120px,1fr) 44px;gap:10px;align-items:center;font-size:12px}.track{height:8px;background:#e9e5dc;border-radius:999px;overflow:hidden}.track i{height:100%;display:block;background:linear-gradient(90deg,var(--accent),var(--gold));border-radius:inherit}.alert-list{padding:8px 18px 18px}.alert-row{padding:12px 0;border-bottom:1px solid var(--line);display:flex;gap:10px}.alert-row:last-child{border:0}.alert-row i{width:9px;height:9px;border-radius:50%;margin-top:5px;background:var(--gold)}.alert-row.critical i{background:var(--red)}.alert-row p{margin:0;font-size:12px}.alert-row small{display:block;color:var(--muted);margin-top:4px}
.drawer-backdrop{position:fixed;inset:0;background:#10171366;backdrop-filter:blur(2px);z-index:40}.drawer{position:fixed;right:0;top:0;bottom:0;width:min(600px,100%);background:var(--card);z-index:41;box-shadow:-20px 0 60px #0d171255;display:flex;flex-direction:column}.drawer-head{padding:22px 24px 17px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:12px}.drawer-head h2{font:700 28px Georgia,serif;margin:3px 0}.drawer-close{width:38px;height:38px;border:1px solid var(--line);background:transparent;border-radius:12px}.drawer-tabs{display:flex;gap:5px;padding:10px 24px;border-bottom:1px solid var(--line)}.drawer-tabs button{border:0;background:transparent;padding:8px 10px;border-radius:9px;color:var(--muted);font-size:12px;font-weight:800}.drawer-tabs button.active{background:var(--teal-soft);color:var(--teal)}.drawer-body{padding:22px 24px;overflow:auto;flex:1}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.detail-cell{padding:12px;border:1px solid var(--line);border-radius:12px}.detail-cell span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.06em}.detail-cell strong{display:block;margin-top:5px;font-size:13px}.drawer-actions{display:flex;gap:8px;flex-wrap:wrap;margin:17px 0}.messages{display:grid;gap:10px;padding:6px 0 18px}.bubble{max-width:83%;padding:10px 12px;border-radius:13px 13px 13px 3px;background:#ece8df;font-size:13px;line-height:1.45}.bubble.outbound{margin-left:auto;border-radius:13px 13px 3px 13px;background:var(--teal-soft)}.bubble small{display:block;color:var(--muted);font-size:9px;margin-top:5px}.composer{border-top:1px solid var(--line);padding-top:15px}.window-note{padding:10px 12px;border-radius:11px;background:var(--teal-soft);color:var(--teal);font-size:11px;margin-bottom:10px}.window-note.closed{background:var(--red-soft);color:var(--red)}.composer textarea{width:100%;min-height:90px;resize:vertical;padding:11px;border:1px solid var(--line);background:#fff;border-radius:12px;outline:none}.composer-row{display:flex;justify-content:flex-end;gap:8px;margin-top:8px}.timeline{border-left:1px solid var(--line-strong);margin-left:7px;padding-left:19px}.timeline article{position:relative;margin-bottom:17px}.timeline article:before{content:"";position:absolute;left:-24px;top:4px;width:9px;height:9px;background:var(--card);border:2px solid var(--teal);border-radius:50%}.timeline strong{font-size:12px}.timeline p{margin:4px 0;color:var(--muted);font-size:11px}.timeline small{color:var(--muted);font-size:10px}
.modal-layer{position:fixed;inset:0;background:#10171380;display:grid;place-items:center;padding:18px;z-index:60}.modal{width:min(520px,100%);max-height:90vh;overflow:auto;background:var(--card);border-radius:20px;box-shadow:var(--shadow);padding:23px}.modal h2{font:700 26px Georgia,serif;margin:4px 0 7px}.modal p{color:var(--muted);font-size:13px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:18px 0}.form-grid label{display:grid;gap:6px;color:var(--muted);font-size:11px}.form-grid label.wide{grid-column:1/-1}.form-grid input,.form-grid select,.form-grid textarea{padding:10px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);outline:none}.modal-actions{display:flex;justify-content:flex-end;gap:8px}.login-screen{min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr;background:var(--ink)}.login-visual{padding:clamp(38px,7vw,90px);display:flex;flex-direction:column;justify-content:space-between;color:#fff;background:radial-gradient(circle at 28% 35%,#2e4a3d 0,transparent 35%),linear-gradient(145deg,#14221c,#202e28 62%,#35281f)}.login-visual .brand{padding:0}.login-visual .brand .brand-mark{background:var(--accent)}.login-visual h1{font:700 clamp(42px,6vw,78px) Georgia,serif;line-height:.98;margin:0;max-width:620px}.login-visual h1 em{color:#e7a36c;font-style:normal}.login-visual p{color:#bac9c1;max-width:530px;line-height:1.6}.login-note{font-size:11px;color:#8ea198}.login-form-wrap{background:var(--paper);display:grid;place-items:center;padding:28px}.login-card{width:min(440px,100%)}.login-card h2{font:700 34px Georgia,serif;margin:0 0 7px}.login-card>p{color:var(--muted);margin:0 0 25px}.login-card label{display:grid;gap:8px;color:var(--ink-soft);font-size:12px;margin-bottom:15px}.login-card input{width:100%;padding:13px;border:1px solid var(--line-strong);border-radius:12px;background:var(--card);outline:none}.login-card input:focus{border-color:var(--teal);box-shadow:0 0 0 3px #16796f18}.login-card .primary{width:100%;padding:13px;margin-top:5px}.login-error{display:none;margin:13px 0 0;padding:10px 12px;border-radius:10px;background:var(--red-soft);color:var(--red);font-size:12px}.login-error.show{display:block}.remember{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:8px!important}.remember input{width:auto}.toast-stack{position:fixed;right:20px;bottom:20px;z-index:90;display:grid;gap:8px}.toast{padding:11px 14px;border-radius:12px;background:var(--ink);color:#fff;box-shadow:var(--shadow);font-size:12px;animation:toast-in .2s ease}.toast.error{background:var(--red)}@keyframes toast-in{from{transform:translateY(8px);opacity:0}}
.mobile-nav{display:none}.skeleton{background:linear-gradient(90deg,#ece8df,#f8f5ee,#ece8df);background-size:200% 100%;animation:shimmer 1.2s infinite;border-radius:9px;height:15px}@keyframes shimmer{to{background-position:-200% 0}}
@media(max-width:1080px){.shell{grid-template-columns:210px 1fr}.sidebar{padding-inline:12px}.metric-grid{grid-template-columns:repeat(2,1fr)}.queue-item{grid-template-columns:minmax(210px,1.2fr) 100px minmax(150px,1fr) auto}.queue-item .window{display:none}.split{grid-template-columns:1fr}}
@media(max-width:760px){.shell{display:block;padding-bottom:72px}.sidebar{display:none}.topbar{height:64px;padding:0 16px}.topbar .sync-state{display:none}.content{padding:20px 14px}.page-head{align-items:flex-start}.page-head h1{font-size:31px}.page-head p{font-size:13px}.metric-grid{grid-template-columns:1fr 1fr;gap:9px}.metric{padding:14px}.metric strong{font-size:23px}.queue-item{grid-template-columns:1fr auto;gap:10px;padding:14px}.queue-item .heat{grid-column:2;grid-row:1}.queue-item .next-action{grid-column:1/-1;padding-left:53px}.queue-item .window{display:none}.queue-item>.primary{grid-column:1/-1;margin-left:53px}.mobile-nav{position:fixed;bottom:0;left:0;right:0;height:68px;padding:7px max(8px,env(safe-area-inset-right)) calc(7px + env(safe-area-inset-bottom)) max(8px,env(safe-area-inset-left));display:flex;justify-content:space-around;background:#fffdf8ee;backdrop-filter:blur(12px);border-top:1px solid var(--line);z-index:30}.mobile-nav button{border:0;background:transparent;color:var(--muted);font-size:9px;display:grid;place-items:center;gap:2px}.mobile-nav button.active{color:var(--teal);font-weight:800}.mobile-nav svg{width:20px;height:20px}.user-pill span{display:none}.login-screen{grid-template-columns:1fr}.login-visual{min-height:35vh;padding:32px}.login-visual h1{font-size:42px}.login-visual p,.login-note{display:none}.login-form-wrap{min-height:65vh}.form-grid{grid-template-columns:1fr}.detail-grid{grid-template-columns:1fr}.drawer-body,.drawer-head{padding-left:17px;padding-right:17px}.data-table{min-width:680px}}
@media(max-width:420px){.metric-grid{grid-template-columns:1fr}.top-actions>.icon-button{display:none}.page-head{display:block}.page-head>.primary{margin-top:14px;width:100%}}

/* Empêche les contenus intrinsèques du login de pousser une colonne hors écran. */
@media(min-width:761px){.login-screen{grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr)}.login-form-wrap{min-width:0}.login-card{width:100%;max-width:440px;min-width:0}}